BitDefender Managed Detection and Response Services Plus - subscription license (3 years) - 1 license

  • NG # 04441-SW-BIT-016

  • MF # MDRCZZSSN360FLZZ

Bitdefender Managed Detection and Response (MDR) Plus is a 24/7 fully managed cybersecurity service that combines advanced threat detection, expert SOC analysis, and rapid incident response. It is designed to help organizations detect, investigate, and respond to cyber threats using Bitdefender’s global security operations infrastructure and intelligence-driven security platform.

Manufactured By :
Bitdefender
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Overview

Bitdefender MDR Plus delivers a comprehensive, fully managed security operations capability for organizations that need continuous protection without building an in-house SOC. The service operates through global Security Operations Centers (SOCs) that monitor security events around the clock, leveraging advanced analytics, AI-driven detection, and expert human threat hunters.

The MDR Plus tier expands on standard MDR capabilities by adding deeper intelligence, including dark web monitoring, brand and IP protection, and enhanced threat context analysis. Security incidents are actively investigated by analysts who determine severity and impact, reducing alert noise and focusing only on real threats.

When an incident occurs, Bitdefender’s SOC team can initiate pre-approved response actions, including containment and remediation steps. A Security Account Manager (SAM) provides direct communication during incidents, typically contacting stakeholders within minutes and coordinating response efforts until resolution.

The service is built on Bitdefender’s enterprise security ecosystem and integrates endpoint protection, threat intelligence, and centralized reporting dashboards. This ensures organizations gain visibility into attacks, security posture, and remediation activities through detailed reports and real-time dashboards.

Specification

  • Service Type: Managed Detection and Response (MDR) service
  • Edition: MDR Plus
  • License Duration: 3 Years
  • License Scope: 1 License (single organization coverage depending on deployment model)
  • Coverage: 24/7/365 security monitoring and response
  • SOC Model: Global follow-the-sun Security Operations Centers
  • Core Capabilities:
    • Continuous threat monitoring and detection
    • Security event triage and investigation
    • Incident response and containment actions
    • Threat intelligence integration
    • AI and machine learning-based analytics
  • Advanced MDR Plus Features:
    • Dark web monitoring for leaked credentials and data
    • Brand and intellectual property protection
    • High-value target (executive) monitoring
    • Global intelligence analysis and contextual threat enrichment
  • Response Capabilities:
    • Pre-approved automated response actions (containment, isolation, remediation)
    • Security Account Manager (SAM) engagement during incidents
    • Rapid incident communication (typically within minutes of escalation)
  • Reporting & Visibility:
    • Real-time MDR dashboards
    • Monthly security reports
    • Detailed incident and after-action reports
  • Platform Integration: Bitdefender GravityZone security ecosystem
  • Supported Security Layers:
    • Endpoint Detection and Response (EDR)
    • Extended Detection and Response (XDR) sensors (endpoint, cloud, network, identity, productivity apps)
  • Objective: Reduce security workload, eliminate alert fatigue, and provide expert-driven cyber defense without in-house SOC requirements

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