RFQ

Cohesity Premium Support - technical support - 1 year

  • NG # 0684-SW-COH-004

  • MF # CS-P-CNG2-25G-2

Cohesity Premium Support - Technical support - phone consulting - 1 year - 24x7 - response time: 1 h - for CS-P-CNG2-25G-2

Manufactured By :
Cohesity
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Need Help Ordering?
Call +88 01714243446

Stock

Custom Pricing

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Overview

Cohesity Premium Support empowers customers to solve their siloed data and storage challenges with Cohesity web-scale secondary data and applications. Cohesity delivers fast, complete, high-quality technical responses all day, every day while striving to achieve the highest level of customer satisfaction.

Specification

 
General
Service Included
Parts
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Details
Service & Support
Extended service agreement - parts - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year

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