RFQ

ManageEngine Software Maintenance and Support Services - technical support - for OpManager - URL Monitoring - 1 year

  • NG # 2209-SW-MANAGE-022

  • MF # 702012.0MURL1

ManageEngine Software Maintenance and Support Services - Technical support - for OpManager - URL Monitoring - 5 URLs - phone consulting - 1 year - 24x5 - response time: 1 business day

Manufactured By :
ManageEngine
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Overview

At ManageEngine, ManageEngine believes every customer is important and is the reason for their's existence. ManageEngin also realizes that ManageEngin's growth lies in keeping ManageEngin's customers happy. ManageEngin's support is available 24 hours a day & 5 days a week, except public holidays.

Specification

General  
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 business day
Service Availability 24 hours a day / 5 days a week
Software  
Software Title OpManager - URL Monitoring
Installation Type Locally installed
License Qty 5 URLs
Details  
Service & Support Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - availability: business hours / Monday-Friday ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Friday

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