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Get A QuoteWith greater reliance on digital communications, enterprises need to ensure that their data is always available and protected from system failures while fending off security risks that are increasing in complexity, frequency, and malicious intent. Enter Symantec's highest level of support, Business Critical Services, a single, powerful, integrated portfolio of services that goes beyond support as you know it, to ensure the highest security and availability of your data and your systems.
For coverage within a specific product family, you can choose a Remote Product Specialist. In the event of an alert, this specialist delivers proactive notifications, accompanied by an expertly customized action plan to ensure maximum security and availability.
With greater reliance on digital communications, enterprises need to ensure that their data is always available and protected from system failures while fending off security risks that are increasing in complexity, frequency, and malicious intent. Enter Symantec's highest level of support, Business Critical Services, a single, powerful, integrated portfolio of services that goes beyond support as you know it, to ensure the highest security and availability of your data and your systems.
For coverage within a specific product family, you can choose a Remote Product Specialist. In the event of an alert, this specialist delivers proactive notifications, accompanied by an expertly customized action plan to ensure maximum security and availability.
Business Critical Services Remote Product Specialist.
Symantec Web Application Firewall - subscription license (1 year) - 1 license
Symantec Malware Analysis Cloud Offload - subscription license (1 year) - 1 license
Symantec Protection Suite Enterprise Edition - subscription license + Support - 1 full time equivalent
Symantec Managed PKI User Seats - subscription license (1 year) + 1 Year Gold Support - 1 seat
Symantec Intelligence Services Standard Web Security and Web Applications for Secure Web Gateway - subscription license (1 year) - 1 user
Symantec Encryption Management Server - initial subscription license (1 year) + Support - 1 user
Symantec Platinum Support - technical support - for Symantec Managed PKI User Seats - 1 year
Symantec Web Protection Suite - subscription license - 1 user
Symantec Ghost Solution Suite - maintenance (renewal) (1 year) - 1 device
Symantec Web Application Firewall - subscription license (3 years) - 1 license
Symantec Managed PKI Device Seats - subscription license (1 year) + 1 Year Gold Support - 1 seat
Symantec Email Security.cloud Email Safeguard - subscription license + Support - 1 user
Symantec NetX Managed On-Premise Reporting for PacketShaper - subscription license (1 year) - 5 devices
Symantec Endpoint Security - Hybrid Subscription + Support - 1 device
BarTender Professional Edition - license - 1 printer
Acronis Access - subscription license (annual) - 1 user
Veritas NetBackup 5340 - hard drive array
Adobe Presenter (v. 11.1) - license - 1 user
Adobe FrameMaker (v. 8) - license - 1 user
Autodesk Fabrication ESTmep - Subscription Renewal (annual) - 1 seat
MAXON ONE - subscription license renewal (1 year) - 1 license
MAXON ONE - Teams License (subscription license)- 1 named user
Jira Software Server - subscription license renewal - 2000 users
Jira Software Cloud Premium - subscription license (annual) - 100 users
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