NG # 002221-SW-SOL-026
SolarWinds® Observability SaaS (Logs) (formerly incorporating Loggly / Papertrail cloud log management) is a cloud-native log management and telemetry analytics module delivered entirely as a Service. Charged on a consumption basis per gigabyte ingested, depending on retention duration and contract volume), it aggregates, parses, indexes, and analyzes machine-generated log data from across hybrid IT infrastructures.
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Stock
Custom Pricing
Get A QuoteSolarWinds Observability SaaS (Logs) centralizes unstructured event logs, syslog messages, trace context, and system audit trails into a single, high-throughput analytics engine. By removing the burden of managing local log storage infrastructure (such as Elasticsearch clusters), it allows DevOps, Security, and SysAdmin teams to search live log streams, correlate log anomalies with application traces, and automate alert triggers in real time.
| Deployment Model | 100% Cloud-Native SaaS platform (multi-tenant cloud environment on AWS/Azure). |
| Retention Options | Flexible searchable retention windows ranging from 1 day to 60 days (standard default is 15 days searchable retention). |
| Supported Ingestion Protocols | Syslog (UDP/TCP/TLS), HTTP/HTTPS REST API, Vector, OpenTelemetry (OTLP), Fluentbit/Fluentd, Logstash. |
| Ingestion Capacity | Sustained log ingestion throughput of up to 200 GB per hour per organization. |
| Security & Compliance | SOC 2 Type II compliant, encryption in transit (TLS 1.3) and at rest (AES-256), SAML 2.0 Single Sign-On (SSO). |
| Integrations | Native integration with SolarWinds APM/Infra SaaS, Service Desk, Slack, PagerDuty, Microsoft Teams, and Webhooks. |
SolarWinds® Observability Self-Hosted Per node / month
SolarWinds Observability SaaS (Application) Per service instance
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