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NG # 002225-SW-SOL-030
SolarWinds Incident Response (powered by Squadcast technology) is a cloud-native, modern on-call management and IT incident lifecycle automation platform. It unifies alert ingestion, intelligent noise reduction, on-call scheduling, escalation routing, and real-time ChatOps collaboration to help DevOps, SRE, and IT operations teams eliminate alert fatigue and accelerate incident resolution.
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Custom Pricing
Get A QuoteSolarWinds Incident Response bridges the gap between monitoring tools and the engineers responsible for system uptime. By aggregating alerts from over 200 monitoring systems, ticketing platforms, and cloud environments, it filters transient noise and pages the right responder through flexible escalation policies.
| Deployment Model | 100% Cloud-Native SaaS platform. |
| Integration Ecosystem | Native integrations with SolarWinds Observability, ServiceNow, Jira Service Management, Datadog, Prometheus, AWS, GitHub, Slack, and over 200+ other tools via webhooks. |
| Alert Routing Methods | Multi-channel notifications via Push Notifications, SMS, Voice Calls, Email, and webhook triggers. |
| Security & Compliance | SOC 2 Type II compliant, single sign-on (SSO) support, role-based access control (RBAC), and encrypted data handling in transit and at rest. |
SolarWinds Observability SaaS (Synthetics) Per check bundle
SolarWinds Observability SaaS (Logs) Per GB ingested
SolarWinds Observability SaaS (Application) Per service instance
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